A Financial Partner Built for Everyday Egyptians

Malaz was created to make financing feel simpler, more human, and more accessible for people who have too often been overlooked.

Who We Are

Malaz means refuge, sanctuary, and safe haven. That meaning sits at the centre of everything we do. Malaz is a digital installment platform built for the everyday Egyptian. We make financing simple and human through a website experience with no branch visits or paper forms, supported by customer service that speaks clearly and treats every person with respect.

Our Mission

To be the refuge everyday Egyptians deserve, not just by giving them access to financing, but by proving to them that they qualify.

Our Vision

We envision an Egypt where financial inclusion is a reality for every working Egyptian, with Malaz as a trusted household name for practical financial support.

Built for you

What Makes Us Different

Malaz was built from the ground up for the majority, with language they understand, terms they can manage, and a brand that treats them with the dignity they deserve.

Built for the Majority

Human at Every Touchpoint

Radical Accessibility

Financing information

Customer Protection at Malaz

Before you make a decision, you should receive clear information about the financing amount, installment schedule, total cost, fees, payment dates, potential risks, and applicable terms.

Our team communicates clearly, answers your questions, and helps ensure that the financing offered is suitable for your needs and financial ability.

Every customer has the right to respectful and fair treatment without discrimination, pressure, misleading information, or unfair practices—even when payments are delayed.

Your personal, financial, and credit information must remain protected and only be used for legitimate financing purposes, with appropriate security measures for digital transactions.

You have the right to submit a complaint, receive a reference for follow-up, and be informed of the outcome. Complaints should be handled fairly within a maximum of 30 days. If the proposed resolution is not accepted, the complaint may be escalated to the Financial Regulatory Authority.

Customers should receive clear guidance about late payments, early settlement, contract termination, available repayment options, and the protections or remedies available under the contract and applicable regulations.

Certified Network

Our Certified Partner

Our Values

Our values guide every step that brings dignity, care, and clarity to you and your family.

Meet Malaz team

Board of Directors

Financing designed with dignity, ease, and complete clarity for you and your family.

Legal information

Institutional Governance

Complete regulatory disclosure in adherence to Egyptian financial consumer protection laws.

Our License: License No. 55 of 2026; Financial Regulatory Authority License No. 55 of 2026

Commercial Tax ID: 719146879; Registered with the Egyptian Tax Authority

Our Location: Property 158, First District St.; Sixth District, Fifth Settlement, New Cairo, Egypt